LEGAL
As of: March 2026
(1) These Terms and Conditions (Terms) govern the use of the service “Qerie” (hereinafter “Service”), provided by Wawayaro GmbH (hereinafter “Provider”).
(2) The Service is intended exclusively for entrepreneurs within the meaning of § 14 of the German Civil Code (BGB). Use by consumers is not intended.
(3) Deviating or supplementary conditions of the User shall only be recognised if the Provider has expressly agreed to them in writing.
(1) Qerie is a web-based platform for adaptive AI conversations with automated semantic analysis. The Service includes the creation of studies, conducting conversations with participants, automatic analysis and synthesis of results, as well as their presentation and export.
(2) The scope of features depends on the selected plan (Free, Pro, or Team). Current plan details are available at /preise .
(3) The Provider is entitled to further develop the Service and expand its feature set. Material restrictions to existing features will be announced with reasonable notice.
(1) Use of the Service requires registration. A valid email address must be provided upon registration.
(2) Authentication is handled via Magic Link. No password is stored.
(3) The User is responsible for the security of their account and access to the email address provided during registration.
(4) Each User may only create one account, unless multiple users are assigned to an organisation under a Team plan.
(1) The User undertakes to use the Service only in accordance with applicable laws.
(2) The User ensures that participants are informed about data processing before a conversation and give the required consent. Qerie provides an integrated consent screen for this purpose.
(3) It is prohibited to use the Service to collect or disseminate unlawful, discriminatory, offensive, or otherwise abusive content.
(4) The User bears responsibility for the content of their studies, core questions, and invitations.
(1) The Provider endeavours to maintain a monthly average Service availability of 99 %. Scheduled maintenance windows and disruptions outside the Provider’s sphere of influence are excluded.
(2) Scheduled maintenance work will be announced in advance where possible and carried out during periods of low usage.
(1) Use of the Free plan is permanently free of charge.
(2) The Pro and Team plans are subject to the fees stated on the pricing page. Billing occurs monthly or annually in advance, depending on the chosen billing period.
(3) Payments are made by invoice, SEPA direct debit, or other available payment methods. Team customers may pay by invoice.
(4) All prices are exclusive of applicable statutory VAT.
(1) The contract for use of the Free plan is concluded for an indefinite period and may be terminated at any time without notice.
(2) Paid plans (Pro and Team) may be terminated monthly at the end of the respective billing period. For annual subscriptions, termination is possible at the end of the annual term.
(3) The right to terminate for cause without notice remains unaffected.
(4) After termination, the account remains accessible in read-only mode for a transition period (30 days for Free, 60 days for Pro/Team). After that, all data will be irrevocably deleted.
(1) All rights to the Service, software, design, and trademarks remain with the Provider.
(2) Content entered by the User (core questions, study descriptions) as well as insights generated by the Service are available for the User’s free use.
(3) The Provider acquires no rights to the User’s content beyond what is necessary to provide the Service.
(1) The Provider is liable without limitation for intent and gross negligence, as well as for injury to life, body, or health.
(2) In cases of slight negligence, the Provider is only liable for breach of material contractual obligations (cardinal obligations). In such cases liability is limited to the foreseeable, typically occurring damage.
(3) Any further liability is excluded to the extent permitted by law.
(4) Claims for damages must be asserted within 12 months of becoming aware of the damage. Claims may be submitted in writing to [email protected] .
(1) The Provider warrants that the Service materially conforms to the service description.
(2) AI-generated content (conversation guidance, analysis, synthesis) does not constitute guaranteed results. The Provider gives no warranty as to the accuracy, completeness, or fitness of AI-generated analysis for any particular purpose.
(3) The User is responsible for the interpretation and use of results.
(1) The Provider processes personal data in accordance with the Privacy Policy and applicable data protection laws.
(2) For the processing of personal data on behalf of the User, the Provider provides a Data Processing Agreement (DPA) in accordance with Art. 28 GDPR.
(3) Conversation content is not used to train AI models.
(1) The Provider reserves the right to amend these Terms with future effect, provided this is necessary and does not unreasonably disadvantage the User.
(2) Amendments will be notified to the User by email with at least 30 days’ notice before they take effect. If the User does not object within this period, the amended Terms shall be deemed accepted.
(3) In the event of an objection, both parties have the right to terminate with immediate effect.
(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
(2) The place of jurisdiction for all disputes arising from or in connection with this contract is the registered office of the Provider, provided the User is a merchant, a legal entity under public law, or a special fund under public law.
The Provider is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
For questions or complaints, please contact [email protected].
Should individual provisions of these Terms be or become invalid or unenforceable, the validity of the remaining provisions shall not be affected. The invalid or unenforceable provision shall be replaced by a rule that most closely achieves the economic purpose of the invalid provision.
Qerie is currently operated by Wawayaro GmbH. The incorporation of a separate Qerie GmbH is in preparation. These terms will be updated upon registration.
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